About CUSTOMER PLUS
" In today's competitive and technology driven world, organizations are starting to go back to the basics - single-minded focus on customers and service experience. The world is shifting from "mass-production" to "mass-customized" to make sure that each customer can be managed as an individual for which the business exists.
There are millions of books being written about the customer and experience and service, as the concept takes the centerstage.
About Leadership plus
• Recommended for those seeking to transform there vision into reality
• Leadership Plus -explores the journey of self leadership in detail challenging the readers to introspect themselves & identify their own blind spots in being a leader. The book is committed to discover the essence of leadership , effective leadership traits & identifying & removing barriers to leadership in personal as well as professional life. Its inspiring , practical leadership navigation tool.
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These cards are not always what they seem and therein lies the unique and extraordinary power. We might see a bright image in a card but miss the symbol hiding in the background.
These cards are not always what they seem and therein lies the unique and extraordinary power. We might see a bright image in a card but miss the symbol hiding in the background.
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The Indian Folktale Tarot
The Indian Folktale Tarot is based on the stories of Indian mythological and historical characters, which have emerged from our famous folktales and historical books. The cards in the deck are conceptualized on the age old pattern of Tarot cards, where the major Arcana are the Archetypes and are highly influenced by the characters and their famous stories, the minor arcana focuses on the various aspects of our lives influenced by the elements of nature.
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Recommend for everyone in Customer facing role!!
Maneesh Gaur
Head-Expansion and Business development, Marks & Spencer
The book in itself is unique in presentation and succeeds to persuade , why to keep customer at the center of the company business strategy
Mr Satvir Singh
Director of Studies at National Council for Hotel Management & Catering Technology
Customer Plus is a simple collection of fundamentals of doing great business. It’s a must read for everyone in service sector, students as well as professionals
Mr Ambar Mazumdaar
CEO-Chanalai Group of Hotels & Resorts Phuket-Thailand